top of page

Lunch & Learn Series:
Bite-Sized Insights for CX Leaders

Stay Ahead. Stay Informed. Stay Connected.

​Hosted by Single Point Consulting​​

​​What Is a Lunch & Learn Session?​

Our monthly Lunch & Learn sessions bring Customer Experience (CX) professionals together for 30-minute, power-packed conversations about today’s most relevant industry trends—from AI integration to workforce retention. Designed for busy leaders, these sessions deliver actionable insights you can use right away.

​

Whether you work in Finance, Insurance, Retail, or BPO, this is your space to learn, share, and grow—all during your lunch break.

Untitled design.png

What You’ll Get

Each session includes:

✓ 20 minutes of high-value content on a key CX trend
✓ Live audience engagement (polls, quizzes, discussions)
✓ 10-minute open Q&A to get your questions answered
✓ Professional networking with peers and leaders
✓ Resources to continue the conversation

Abstract Blue Light

REGISTER NOW!

Choose one, a few, or all — your spot is reserved, and we’ll do the rest!

  • Building a Resilient Workforce in High-Turnover Environments
    Building a Resilient Workforce in High-Turnover Environments
    Building a Resilient Workforce in High-Turnover Environments
    Dec 18, 2025, 12:00 PM – 12:30 PM MST
    Contact center turnover can hit 30–50% a year. Join us for Building a Resilient Workforce in High-Turnover Environments with Shanda, where we’ll explore proven retention strategies, gamification that actually works, and flexible work models to keep your best talent engaged.

Why Join?

✓ Win a chance to win prizes...including lunch on us
✓ Get access to session recordings & materials
✓ Expand your professional network
✓ Join an engaged, forward-thinking CX community

Who Should Attend?

✓  CX & Contact Center Leaders

✓  Customer Success & Support Managers

✓  AI & Technology Implementation Specialists

✓  Professionals driving customer experience transformation

After Each Session

✓ Receive the recording & slides right to your inbox

✓ Share quick feedback to help shape future topics

✓ Be the first to know about the next Lunch & Learn!

Untitled design (1).png
Single Point Consulting Portrait Size (2).png

Reserve Your Spot

Don’t miss your chance to learn over lunch with fellow CX pros. Spots are limited—secure yours today!

bottom of page