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Data-Driven Decision Making: Analytics for Actionable Insights
Thu, Apr 16
|Hosted on Zoom
Turn your data into decisions that drive results. In Data-Driven Decision Making: Analytics for Actionable Insights, we’ll explore how real-time dashboards can help you spot trends before they happen, use speech and text analytics to understand customer sentiment.
Time & Location
Apr 16, 2026, 12:00 PM – 12:30 PM MDT
Hosted on Zoom
About the event
Turn your data into decisions that drive results. In Data-Driven Decision Making: Analytics for Actionable Insights, we’ll explore how real-time dashboards can help you anticipate trends and how to leverage speech and text analytics to better understand customer sentiment.
Join us for our Lunch & Learn series, hosted every 3rd Thursday at 12:00 p.m. MT. In just 30 minutes, you’ll gain practical strategies to take back to your team!
What You’ll Learn
How to use real-time dashboards to monitor performance and spot trends early
Ways to leverage speech and text analytics for deeper customer sentiment insights
A sample contact center KPI dashboard from ANDY to help you measure ROI and drive action