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Pickleball Event | Grapevine, Texas
How to Best Leverage Human Engagement with Artificial
Intelligence in the Call Center.
Thursday, October 16th @ 4:00pm - 7:00pm CDT
We are ready to serve up some fun, food, and future-focused conversation!
You’re invited to a one-of-a-kind networking event where technology meets teamwork on the pickleball court!
Ready to enhance customer experience, improve operational efficiency, and empower employees? This is your chance to engage with fellow industry pros in a fun, low-pressure setting that blends brains and backhands
What's Happening:
✓ Tech Meets Sport – Learn strategies, technologies, and best practices for integrating AI with human agents in call centers — while building community on the court.
✓ Networking With Peers – Connect with call center directors, customer experience business leaders, AI and technology implementation specialists. Casual, easy conversation guaranteed.
✓ Beat the Pro Challenge – Step up and play against a local pickleball pro for your chance to win prizes and bragging rights!
✓ Food + Drinks – Enjoy delicious refreshments and drinks while you rally and recharge.
✓ Mini Instructional Sessions – New to pickleball? No worries—we’ll have quick tips and demos to help you get in the game.
Event Details:
📍4600 Merlot Ave., Grapevine, TX 76051
📅 Thursday, October 16th | 4:00–7:00 PM
💲FREE (Space is limited—registration required!)
Spots Are Limited!
Brought to you by Single Point Consulting
Empowering Companies with Expert Consultin
Sponsored by:
NiCE – Elevating Agent & Customer Experience through AI
NiCE partners with organizations to unlock the full potential of agent and customer experience. With decades of expertise and thousands of successful deployments, NiCE delivers AI-driven solutions that streamline operations, boost performance, and empower your people. From automation to analytics, NiCE goes beyond technology to deliver real results.
Genesys – Powering the Experience Economy
As a global leader in omnichannel customer experience and contact center solutions, Genesys serves over 10,000 companies in 100+ countries. Its AI-powered Experience Orchestration Platform helps organizations of all sizes create smarter, more personalized interactions that improve loyalty and business outcomes.