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How To Shortlist The Best CX Vendor: A Data Driven Guide For Call Center Success
Tue, May 20
|https://zoom.us/meeting/register/hYC1L0a2Rn
With CX driving 70% of customer loyalty, selecting the right call center vendor is crucial. Join Skip Picciano for a strategic, data-backed guide to finding a partner that boosts efficiency, satisfaction, and ROI.
Time & Location
May 20, 2025, 3:00 PM – 5:00 PM
https://zoom.us/meeting/register/hYC1L0a2Rn
About the event
In 2025, selecting the right customer experience (CX) vendor for your call center is a high-stakes decision. Forbes says 70% of customers say CX drives their loyalty, yet 45% of executives blame outdated tech for service gaps. With vendors flooding the market—NICE, Five9, TalkDesk, RingCentral, Content Guru,, Salesforce, Genesys, and more—shortlisting the best one can feel like finding a needle in a haystack. Skip Picciano will guide you through a step-by-step, stat-packed playbook to cut through the noise, ensuring you pick a partner that boosts efficiency, satisfaction, and ROI.